Help Center
Find answers to common questions and get support using 9two5.work.
Getting Started
How to create an account
Creating an 9two5.work account is quick and free:
- Click "Register" in the top navigation
- Fill in your email, username, and password
- Provide your first name, last name, and confirm your email
- Check your email for a verification link (if enabled)
- Start exploring job opportunities!
Setting up your profile
A complete profile helps employers find you:
- Visit your Profile page from the dashboard
- Add your education, experience, and skills
- Upload a professional profile photo
- Include links to your portfolio, GitHub, or LinkedIn
- Write a brief bio highlighting your career goals
Browsing and searching for jobs
Find opportunities that match your interests:
- Use the search bar to find jobs by keywords, company, or location
- Filter by job type (internship, entry-level, full-time, etc.)
- Filter by remote options (onsite, remote, hybrid)
- Set salary range filters to find positions within your expectations
- Browse by technology stack to find roles using your preferred tools
Understanding job requirements
Each job posting includes key information:
- Required skills: Must-have technical and soft skills
- Preferred qualifications: Nice-to-have experience or education
- Responsibilities: Day-to-day tasks and expectations
- Company culture: Work environment and team structure
- Growth opportunities: Career advancement potential
Job Applications & Job Alerts
How to apply for positions
Applying is straightforward:
- Click on any job posting to view full details
- Review requirements and company information
- Click "Apply Now" to be redirected to the company's application portal
- Follow the company's application process (usually uploading resume/cover letter)
- Keep track of applications in your dashboard
Setting up job alerts
Never miss relevant opportunities:
- Visit the Job Alerts page from your dashboard
- Create alerts with specific keywords, locations, and job types
- Choose your notification frequency (immediate, daily, weekly)
- Receive email notifications when matching jobs are posted
- Edit or pause alerts anytime from your dashboard
Interview preparation tips
Common advice for tech interviews:
- Review the job description and company's recent news/projects
- Practice coding problems on platforms like LeetCode or HackerRank
- Prepare to discuss your projects and technical decisions
- Have questions ready about the role, team, and company culture
- Test your tech setup for video interviews in advance
Following up on applications
Professional follow-up strategies:
- Wait 1-2 weeks before following up on applications
- Send a brief, professional email reiterating your interest
- Connect with employees on LinkedIn (respectfully)
- Attend company events or webinars to show genuine interest
- Keep your application materials updated and readily available
For Employers
Posting job opportunities
Attract top talent with compelling job posts:
- Contact our employer success team via the Employers page
- Provide detailed job descriptions with clear requirements
- Include salary ranges and benefits information
- Specify remote work options and company culture
- Use our premium features to boost visibility
Managing applications
Streamline your hiring process:
- Applications are managed through your existing ATS or career portal
- 9two5.work provides candidate traffic and analytics
- Track application sources and campaign effectiveness
- Access talent pipeline reports and insights
- Coordinate with our team for candidate sourcing
Premium features
Enhance your job postings:
- Featured listings: Priority placement in search results
- Company branding: Custom logos, photos, and company videos
- Enhanced analytics: Detailed performance metrics and insights
- Priority support: Dedicated account management
- Bulk posting: Upload multiple positions at once
Getting started
Ready to hire? Here's how to begin:
- Visit our Employers page and fill out the contact form
- Schedule a consultation with our employer success team
- Discuss your hiring needs, budget, and timeline
- Choose the posting package that fits your requirements
- Launch your first job posting and start receiving applications
Technical Support
Account access issues
Can't access your account?
- Use the "Forgot Password" link on the login page
- Check your spam/junk folder for password reset emails
- Ensure you're using the correct email address
- Try logging in with Google OAuth if you previously used it
- Contact support if you still can't access your account
Website troubleshooting
Having technical difficulties?
- Try refreshing the page or clearing your browser cache
- Disable browser extensions temporarily to test
- Check if the issue persists in an incognito/private window
- Ensure JavaScript is enabled in your browser
- Try a different browser or device to isolate the issue
Browser compatibility
9two5.work works best with modern browsers:
- Recommended: Chrome 90+, Firefox 85+, Safari 14+, Edge 90+
- Mobile: iOS Safari 14+, Chrome Mobile 90+
- Enable cookies and JavaScript for full functionality
- Update to the latest browser version for best experience
- Some features may not work on Internet Explorer
Privacy & data management
Control your data and privacy settings:
- Visit Privacy Settings to manage your data preferences
- Request data exports or account deletion via the Privacy Center
- Manage email notification preferences in your account settings
- Review our Privacy Policy and Terms of Service for detailed information
- Contact our data protection team for specific privacy concerns
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support