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Help Center

Find answers to common questions and get support using 9two5.work.

Getting Started

How to create an account

Creating an 9two5.work account is quick and free:

  1. Click "Register" in the top navigation
  2. Fill in your email, username, and password
  3. Provide your first name, last name, and confirm your email
  4. Check your email for a verification link (if enabled)
  5. Start exploring job opportunities!

Setting up your profile

A complete profile helps employers find you:

  • Visit your Profile page from the dashboard
  • Add your education, experience, and skills
  • Upload a professional profile photo
  • Include links to your portfolio, GitHub, or LinkedIn
  • Write a brief bio highlighting your career goals

Browsing and searching for jobs

Find opportunities that match your interests:

  • Use the search bar to find jobs by keywords, company, or location
  • Filter by job type (internship, entry-level, full-time, etc.)
  • Filter by remote options (onsite, remote, hybrid)
  • Set salary range filters to find positions within your expectations
  • Browse by technology stack to find roles using your preferred tools

Understanding job requirements

Each job posting includes key information:

  • Required skills: Must-have technical and soft skills
  • Preferred qualifications: Nice-to-have experience or education
  • Responsibilities: Day-to-day tasks and expectations
  • Company culture: Work environment and team structure
  • Growth opportunities: Career advancement potential

Job Applications & Job Alerts

How to apply for positions

Applying is straightforward:

  1. Click on any job posting to view full details
  2. Review requirements and company information
  3. Click "Apply Now" to be redirected to the company's application portal
  4. Follow the company's application process (usually uploading resume/cover letter)
  5. Keep track of applications in your dashboard

Setting up job alerts

Never miss relevant opportunities:

  • Visit the Job Alerts page from your dashboard
  • Create alerts with specific keywords, locations, and job types
  • Choose your notification frequency (immediate, daily, weekly)
  • Receive email notifications when matching jobs are posted
  • Edit or pause alerts anytime from your dashboard

Interview preparation tips

Common advice for tech interviews:

  • Review the job description and company's recent news/projects
  • Practice coding problems on platforms like LeetCode or HackerRank
  • Prepare to discuss your projects and technical decisions
  • Have questions ready about the role, team, and company culture
  • Test your tech setup for video interviews in advance

Following up on applications

Professional follow-up strategies:

  • Wait 1-2 weeks before following up on applications
  • Send a brief, professional email reiterating your interest
  • Connect with employees on LinkedIn (respectfully)
  • Attend company events or webinars to show genuine interest
  • Keep your application materials updated and readily available

For Employers

Posting job opportunities

Attract top talent with compelling job posts:

  • Contact our employer success team via the Employers page
  • Provide detailed job descriptions with clear requirements
  • Include salary ranges and benefits information
  • Specify remote work options and company culture
  • Use our premium features to boost visibility

Managing applications

Streamline your hiring process:

  • Applications are managed through your existing ATS or career portal
  • 9two5.work provides candidate traffic and analytics
  • Track application sources and campaign effectiveness
  • Access talent pipeline reports and insights
  • Coordinate with our team for candidate sourcing

Premium features

Enhance your job postings:

  • Featured listings: Priority placement in search results
  • Company branding: Custom logos, photos, and company videos
  • Enhanced analytics: Detailed performance metrics and insights
  • Priority support: Dedicated account management
  • Bulk posting: Upload multiple positions at once

Getting started

Ready to hire? Here's how to begin:

  1. Visit our Employers page and fill out the contact form
  2. Schedule a consultation with our employer success team
  3. Discuss your hiring needs, budget, and timeline
  4. Choose the posting package that fits your requirements
  5. Launch your first job posting and start receiving applications

Technical Support

Account access issues

Can't access your account?

  • Use the "Forgot Password" link on the login page
  • Check your spam/junk folder for password reset emails
  • Ensure you're using the correct email address
  • Try logging in with Google OAuth if you previously used it
  • Contact support if you still can't access your account

Website troubleshooting

Having technical difficulties?

  • Try refreshing the page or clearing your browser cache
  • Disable browser extensions temporarily to test
  • Check if the issue persists in an incognito/private window
  • Ensure JavaScript is enabled in your browser
  • Try a different browser or device to isolate the issue

Browser compatibility

9two5.work works best with modern browsers:

  • Recommended: Chrome 90+, Firefox 85+, Safari 14+, Edge 90+
  • Mobile: iOS Safari 14+, Chrome Mobile 90+
  • Enable cookies and JavaScript for full functionality
  • Update to the latest browser version for best experience
  • Some features may not work on Internet Explorer

Privacy & data management

Control your data and privacy settings:

  • Visit Privacy Settings to manage your data preferences
  • Request data exports or account deletion via the Privacy Center
  • Manage email notification preferences in your account settings
  • Review our Privacy Policy and Terms of Service for detailed information
  • Contact our data protection team for specific privacy concerns

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support