Privacy Policy
Your privacy is our priority
Last updated: January 5, 2025
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1. Information We Collect
Information You Provide
- Account Information: Name, email address, password, profile picture, educational background, work experience, skills, and resume
- Job Search Activity: Job applications, saved jobs, search queries, preferences, filters, and career interests
- Communications: Messages to employers, support tickets, feedback, and survey responses
- Payment Information: Billing details for premium features (processed securely by third-party payment processors)
Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, clicks, scrolling behavior, feature usage, and navigation patterns
- Device Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences
- Location Data: Approximate location based on IP address (we do not collect precise GPS location)
- Cookies and Similar Technologies: See our Cookie Policy section below
Information from Third Parties
- OAuth Providers: When you sign in with Google or other OAuth providers, we receive basic profile information (name, email, profile picture)
- Employer Partners: Information about your applications and their status from participating employers
2. How We Use Your Information
Core Services
Process job applications, match you with relevant opportunities, maintain your account, and facilitate communication with employers
Personalization
Customize job recommendations, save your preferences, remember your searches, and provide personalized content based on your interests
Platform Improvement
Analyze usage patterns to improve features, conduct A/B testing, fix bugs, optimize performance, and develop new functionality
Security and Fraud Prevention
Detect and prevent fraudulent accounts, spam, abuse, security threats, and violations of our Terms of Service
Communication
Send service updates, respond to support requests, notify you about application status, and deliver optional promotional communications (which you can opt out of)
Legal Compliance
Comply with legal obligations, respond to lawful requests from authorities, enforce our agreements, and protect our rights and the rights of others
3. AI and Automated Processing
How We Use AI
9two5.work uses artificial intelligence and machine learning to enhance your experience:
- •Job Matching: AI algorithms analyze your profile, skills, and preferences to recommend relevant job opportunities
- •Resume Analysis: Automated parsing of resumes to extract skills, experience, and qualifications for better matching
- •Search Optimization: Machine learning improves search results based on what users find helpful
- •Content Moderation: Automated detection of spam, inappropriate content, and fraudulent job postings
- •Predictive Analytics: Forecasting which opportunities you're most likely to be interested in based on patterns
Human Oversight
All AI-assisted decisions that significantly affect your access to opportunities or account standing include human review. You have the right to request human review of any automated decision. Contact [email protected] to exercise this right.
4. Data Sharing and Disclosure
We Do Not Sell Your Personal Information
9two5.work does not sell your personal information to third parties for monetary or other valuable consideration.
When We Share Information
- With Employers (With Your Consent): When you apply to a job, we share your application materials and relevant profile information with that employer
- Service Providers: We share data with trusted vendors who help us operate the platform (hosting, analytics, email delivery, payment processing) under strict confidentiality agreements
- Legal Requirements: We may disclose information to comply with legal obligations, court orders, or lawful government requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred (with notice provided)
- Aggregated Data: We may share anonymized, aggregated statistics that do not identify individuals (e.g., job market trends)
5. Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
Data encrypted in transit (TLS/SSL) and at rest using industry-standard algorithms
Access Controls
Strict access controls and authentication requirements for all team members
Regular Audits
Periodic security assessments, vulnerability scanning, and penetration testing
Incident Response
24/7 monitoring and established protocols for responding to security incidents
Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate information in your profile settings
Deletion
Request deletion of your account and associated data (subject to legal retention requirements)
Opt-Out
Unsubscribe from promotional emails and control communication preferences
Object to Processing
Object to certain types of data processing (where legally permitted)
Withdraw Consent
Where processing is based on consent, withdraw that consent at any time
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Data is retained while your account is active
- Inactive Accounts: Accounts inactive for 3+ years may be archived or deleted after notice
- After Deletion: Some data may be retained in backups for up to 90 days, then permanently deleted
- Legal Requirements: Certain data may be retained longer to comply with legal, tax, or regulatory obligations
- Aggregated Data: Anonymized analytics data may be retained indefinitely for research and improvement
9. International Data Transfers
9two5.work operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- • Standard Contractual Clauses (SCCs) approved by the European Commission for EU data transfers
- • Adequacy decisions where applicable (recognizing equivalent data protection standards)
- • Compliance with applicable data protection laws in all jurisdictions where we operate
10. Children's Privacy
Age Requirement: 9two5.work is intended for users who are at least 16 years old (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child under 16, please contact us immediately at [email protected], and we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- • Posting a notice on our platform
- • Sending an email to your registered address
- • Requiring you to acknowledge the updated policy upon login (for significant changes)
Your continued use of 9two5.work after changes take effect constitutes acceptance of the updated policy. The "Last updated" date at the top of this page indicates when changes were last made.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:
Data Protection Officer (EU/EEA)
Email: [email protected]
For GDPR-related matters and EU data protection inquiries
Response Time: We aim to respond to all privacy inquiries within 30 days. For urgent matters, please indicate "URGENT" in your subject line.